Service, Support, & Training

​We have a dedicated service team and offer access to 24/7 technical support. Review our service plans and pricing which include site visits, access to free software upgrades, and online support. Enquire with us to set up a service and preventive maintenance plan that suits your needs.

product training and support


Raptor provides comprehensive onsite training during the startup phase of the project. Training on Raptor products generally includes:

  • Normal operation of the system
  • Product Setup
  • Off-line optimization / simulation capabilities
  • Routine preventive maintenance
  • Common troubleshooting
  • Report generation